About us

It all started when Juan was born in a small city in the southern region of Colombia…..wait, that’s too far back. Let’s fast forward…..

In January of 2012 our founder, Juan Ramirez, moved from Chicago to Bogota. His mission was to start a company that solved many of the problems with typical outsourcing solutions. (He also wanted to get away from Chicago’s winters.)

Colombia was the perfect location. It aligns with US time zones, has has a rich talent pool focused in engineering and technology, and is a short flight away from several major US cities. The people in Colombia are very welcoming, caring, and proud.  We watch many of the same movies, listen to the same music, and love to dance!  We have a great company culture that demands quality and puts the success of our clients as our top priority.

The Leadership Team

Juan Ramirez

Founder CEO

Juan Ramirez is the founder and CEO of NSerio. Juan was born in Colombia, South America, but grew up Chicago. He studied Electronic Engineering and began his career working in corporate IT. He started freelancing as a software developer and saw an opportunity to start his own company, which led to founding NSerio in 2011. Now NSerio has over 40 employees and works with many of the world’s most reputable law firms, legal service providers, and corporations.

Carlos Torres

Chief Operating Officer (RCA)

Carlos is the chief operating officer at NSerio.  As a technology-driven professional, he has years of experience spanning across many different areas of the software industry. Carlos developed a specialty in Relativity and this experience brought him to lead engineering and delivery at NSerio in 2019. He is responsible for driving overall company efficiency, quality, and technological evolution. Carlos joined NSerio as a Senior Full Stack Developer in 2013 and helped lead many of the company’s applications and processes.

Monica Gerena

CFO and HR Director

Monica is the CFO and HR Director at NSerio, she is an attorney and joined NSerio in 2018. She has extensive experience working in sales and customer service in her previous role at an insurance company, and as a project manager, lawyer and CFO in an auditing and corporate research company.

Her experience provides her a solid foundation to make the best financial decisions for NSerio, and she excels at maintaining a happy and positive work environment for the team.

Marlon Sanguino

Architecture Director (RCA)

Marlon Sanguino is a Hands-On Full-Stack software developer, technical leader, and the Director of Architecture at NSerio.

Marlon was NSerio’s first developer and has developed several award-winning Relativity applications. Always learning and keeping on the leading edge of constantly changing technology, Marlon believes no challenge is too great to overcome with technology.

Jessica Gomez

Client Solutions Director (RCA)

She has more than 10 years of experience working in Technology and Services Industries. She joined our team in February 2015 and has held several different roles and led multiple projects at NSerio.  Her experience enables her to have an excellent understanding of client requirements and needs. Jessica works with our clients to ensure they get the most out of our team, by clearly identifying client deliverables and communicating effectively.

The Team

Our team is our most important asset. We have worked very hard at building a team of fun-loving tech geeks. We like what we do and have a lot of fun doing it.

Our Social Media